Platform · Integration
Start with no integration and let Aklamio run the program, or connect your shop and backend through our APIs and Tracking JS when you want to automate. The depth is your decision, not a platform constraint.
api.aklamio.com
REST API v3Record a sale: Your checkout tells Aklamio an order happened.
Aklamio can run a program entirely outside your systems, or all the way inside them. Both are production patterns running with enterprise customers today. Pick the depth that matches your team capacity and IT roadmap, not the platform's preference.
Mode 01 · Run it outside your systems
Aklamio hosts the whole program: landing pages, customer dashboards and the reward experience all run on Aklamio's side. Rewards are played in by CSV upload, or confirmed by your team directly in the Partner Interface. Nothing has to be built on your side to go live.
Mode 02 · Automate it inside your stack
Once you want the program to run without anyone touching it, the wiring starts: sales events posted from your shop or backend, referral links generated through the API, and reward state read back when you need it. More to build, and more moving parts, in exchange for a program that runs itself.
Both modes use the same platform and ledger underneath, so you can start without an integration and automate later without re-platforming.
Connect Aklamio the way your team prefers, at the depth your programs need. Multiple integration methods, full data access, and the security posture procurement asks about. No black box, no vendor lock-in.
REST APIs
The core of the platform is available via API: fire reward events, query advocate state, confirm rewards and export program data. Versioned, documented, rate-limited.
JS libraries
Scripts to track online sales and match them to rewards. Website widgets that promote your incentive programs, configured by Marketing. Tag-manager friendly. Consent-aware.
Webhooks & events
Push events from your stack to trigger rewards; subscribe to platform events to update your CRM, CDP or warehouse the moment they happen. No nightly batches required.
Batch & warehouse
Bulk imports for historical customer data and offline channels. Daily exports to your data warehouse for attribution modeling and finance reconciliation. CSV, S3, or direct connector.
Access & identity
Role-based access control decides who can see and change what, multi-factor authentication protects every account, and audit logs record it across every part of the platform.
Security & compliance
ISO 27001 certified, SOC 2 compliant, FCA regulated in the UK, GDPR and CCPA aligned. DPAs, sub-processor list and security documentation ready for review on day one.
Fits your stack
REST APIs, JavaScript libraries and access controls. Mix them freely, and take only what the next channel needs. Each one links straight to its reference documentation.
You do not have to integrate everything to go live. Most programs start with a minimally invasive footprint, prove the outcome, then expand the surface as more programs, markets and channels come online.
One program, one market, one channel. Tracking JS on the reward page or in your tag manager, or a partnership through an affiliate network. Aklamio handles the rest of the setup.
Outcome. A live program that wins people over with first results and builds the backing for a deeper integration, without an enterprise integration project blocking the start.
Extend across more sales channels. Use the Users API to show balances and reward history in your own app, the Link API to deliver referral links directly in your customer area, and host the program on your own subdomain. Optimize the visibility of your programs.
Outcome. A well set-up program builds the backing for further expansion.
Add further program types (referral, sales promotions, contract buyout, retention, winback), additional audiences, brands and markets. New programs reuse the integration already in production. One contract, one ledger, no second integration.
Outcome. Incentives become your main growth channel across programs, audiences, brands and countries.
Shop staff, call center agents and door-to-door reps can be wired in via API. Many companies, however, use the back-office web interfaces Aklamio provides. Through them, staff either grant rewards directly or invite customers into an incentive program, with no technical setup required. Aklamio's agent management sits behind them, controlling program access and tracking the activity of every agent.
For the people selling
Shop staff record cashbacks at the till. Call center agents offer vouchers or win-back rewards during the call. Door-to-door reps log reward-eligible sign-ups in the field, from a phone. One agent login can grant access to every incentive program, with no POS integration and no app build on your side.
For the people running it
Agent management controls access per role and per program, and assigns which offers each agent sees. Analytics track the rewards granted by each individual, team and location, so you can see who is selling, who is dormant and who is converting. The same activity data can feed your own commission or bonus schemes, so you can reward the promotion effort, not only the sale.
A CNAME record on a subdomain such as rewards.your-domain.com is all it takes to serve the entire program from your own domain. Landing pages, referral links and reward emails all run on the domain your customers trust. No redirects to third-party sites.
Aklamio configures the certificate and the sending domain during onboarding, so the work on your side is a DNS entry rather than a build.
Three ways to host it. A subdomain is the best-performing setup. Where one is not available, Aklamio pages can be embedded in your own site as an iframe, or hosted by Aklamio instead.
Straight answers on effort, data and testing, so the technical walkthrough is about your stack rather than the basics.
Book a technical walkthroughYes. A program can launch with no integration at all. Online rewards come in through an affiliate network or by CSV upload, offline rewards through Aklamio's web interfaces. Confirmation happens manually or by CSV upload, and Aklamio hosts the program pages. One caveat: even without an integration, a program needs visibility, because a program nobody knows about produces no results. Later, you can switch to the APIs and your own subdomain.
SaaS only. Aklamio handles hosting, maintenance and updates, so your team runs no infrastructure. Installation on your own servers is not offered.
In the EU. Aklamio hosts in the European Union, and operates programs across 50 markets from that infrastructure. The processors and sub-processors we use are listed in our privacy policy, and the DPA is provided on request.
Events API for sending sales events from your shop or backend, and for confirming or rejecting them. Tracking JS for capturing the same events from the front end. Users API for showing a participant their balance, reward history and link performance inside your own app. Link API for generating referral short links in your own surfaces. Reward Code Validation API for validating codes at the moment of redemption. All of them are documented at developers.aklamio.com.
Yes. A test environment is provisioned during onboarding for integration and acceptance testing against real production-shape data. Specific environment scope and cutover steps are agreed with the solution architect during the discovery phase.
Program data is exportable from the Partner Interface throughout the contract. Off-boarding terms, including export window, retention and deletion, are documented in the master services agreement and the data processing agreement.
The Service Level Addendum (January 2025) commits >99% uptime per 30 days across the referral service, customer interface and tracking; RTO 24h; RPO 1h; Priority 1 incident response 24/7 including outside business hours; 24h average response on user support requests during business days. Full scope, exclusions and reporting times are in the addendum.
Multi-factor authentication is enforced across the Partner Interface and the platform, and role-based access control governs what each user can reach. Privileged actions are logged with actor and timestamp. Roles and access are configured by Aklamio during onboarding.
