Aklamio

Customer Incentives Platform

One platform for every incentive program you’ll ever run.

Every feature, service and reward, on one fully-serviced platform. Set up within weeks, then add programs within days, campaigns within hours. Enterprise-scale performance from day one.

Every feature and capability your incentive programs need.

Eleven platform capabilities, designed to work together.

Manage call center, shop, door-to-door and broker networks: assign offers, track agent-driven conversions, control access.

Easily embedded into existing workflows.

Connect Aklamio the way your team prefers, at the depth your programs need. Multiple integration methods, full data access, and the security posture procurement asks about. No black box, no vendor lock-in.

REST APIs

Built for operations and data access.

The core of the platform is available via API: fire reward events, query advocate state, confirm rewards and export program data. Versioned, documented, rate-limited.

JS libraries

Drop-in tracking and CTA widgets.

Scripts to track online sales and match them to rewards. Website widgets that promote your incentive programs, configured by Marketing. Tag-manager friendly. Consent-aware.

Webhooks & events

Real-time, both directions.

Push events from your stack to trigger rewards; subscribe to platform events to update your CRM, CDP or warehouse the moment they happen. No nightly batches required.

Batch & warehouse

Sync at the cadence you run.

Bulk imports for historical customer data and offline channels. Daily exports to your data warehouse for attribution modeling and finance reconciliation. CSV, S3, or direct connector.

Access & identity

Role-based access with MFA

Role-based access control decides who can see and change what, multi-factor authentication protects every account, and audit logs record it across every part of the platform.

Security & compliance

Built to clear procurement.

ISO 27001 certified, SOC 2 compliant, FCA regulated in the UK, GDPR and CCPA aligned. DPAs, sub-processor list and security documentation ready for review on day one.

Fits your stack

Connect to what you already run.

CRM & CDPBilling & ERPAccess & identityTag managerBI / WarehouseFraud & RiskCustomer supportMarketing automation

Fully managed. Minimal effort. Maximum performance.

A bundled set of services runs the program on your behalf, end to end. Aklamio's services maximize program performance while minimizing the effort it takes from your team. You set the strategy and own every customization decision.

Agents running a live incentive program from its dashboards

Program Management

Your live programs, run end to end.

We handle the day-to-day running of your live programs, from launch onward, so your team doesn’t have to.

Reward journeys configured and A/B tested

Customization

A reward experience matched to your brand.

Emails, dashboards and landing pages, program configuration and campaigns, all customizable to your brand and your market. A/B testing to lift performance over time is run for you by our team.

Reward payouts made across more than 50 countries

KYC & VAT

Identity checks where needed, VAT where it applies.

When a payout looks suspicious, Aklamio runs an identity check on the recipient. Payouts to frequent earners can include VAT or 1099 reporting, so high-volume advocates are paid correctly.

Reward claims checked for fraud before payout

Fraud Prevention

Fraud protection built into the service.

Fraud detection and operations run as part of the managed service, protecting the program without adding work for your team.

Support agents answering end-user reward queries

Customer Support

Reward questions, handled for you.

We answer customer questions about rewards, eligibility and payouts, so your support team doesn’t have to. One of the highest-rated in our category on Trustpilot.

Program strategy and best-practice guidance

Expert Consulting

Strategy and best practices, shared.

Guidance on program design, reward economics and ongoing optimization from a team that has learned what works across 400+ implementations.

Prefer to run it yourself? Most of the platform can be run self-service too. Take the services you want, run the rest in-house, and change the mix as your programs grow.

Built for regulated industries. Ready for procurement.

Compliance and fraud prevention are handled by the platform, not handed back to your team.

GDPRCCPAISO 27001SOC 2FCAMFARBAC

Data protection

GDPR compliant by design. CCPA compliant for US programs. EU data residency and processing agreements available.

Certified & compliant

ISO 27001 certified. SOC 2 compliant. FCA regulated in the UK. Evidence and security questionnaires available on request.

Access & audit

Role-based access control and full audit logs, with multi-factor authentication on every account.

Fraud prevention

Aklamio runs fraud detection and response around the clock. Fraudulent claims caught before they cost you.

Questions we get asked

Straight answers on running more than one program, what Aklamio operates, and where the results show up.

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Do we have to run every program to use the platform?+

No. Most customers start with one program and add others once it performs. Referral, sales promotions, contract buyout, upsell and cross-sell, retention, winback and partner enablement all run on the same infrastructure, so the second program reuses the integration, the ledger, the reward catalog and the fraud controls already in place.

What does adding a second program actually involve?+

Configuration rather than a new build. A program is set up within days once the platform is live, and a campaign on top of an existing program within hours. There is no second integration, no second contract and no second security review, because all programs sit under the one already in place.

What is the difference between a program and a campaign?+

A program is the long-running configuration: the audience, the reward, the channels, the rules and the attribution underneath them. A campaign changes that configuration for a bounded period and then reverts, which is how a seasonal offer or a quarter-end push runs without rebuilding the program. A program holds one configuration at a time, so rules that must differ simultaneously run as separate programs.

Which parts does Aklamio operate, and how much can we run ourselves?+

Some of it is always ours: reward sourcing and fulfillment, payouts, identity checks and VAT on those payouts where it applies, fraud detection and participant support run as the service, whichever way you work. The rest is your choice. Our team can configure and optimize the program for you, or you can do it yourself in self-service, building landing pages, launching campaigns, adjusting rewards and changing rules without waiting on us. Most customers mix the two, running day-to-day campaigns themselves and leaning on our team for setup and optimization.

Where do we see what a program is delivering?+

In the Partner Interface, which reports every program against one ledger. Because all programs share that ledger, the reporting compares them directly rather than requiring figures to be reconciled across separate tools, and each reward payout is recorded against the sale or action that triggered it.

Accelerate your growth with incentives